Our Commitment to Families

Our role is not to replace parents, but to support, equip, encourage, and walk alongside you with practical tools, academic guidance, and Christ-centred encouragement throughout your homeschooling journey.

We believe the most effective home education happens when families and support ministries work together in unity, with clear communication, shared responsibility, and a mutual commitment to helping each child reach their God-given potential. Check out Our Ministry and Our Team pages for more details.

The following outlines our commitment to you as a support service and ministry, while outlining your responsibilities as the parent and primary educator of your child/ren.

We agree to:

• Communicate with you professionally and personally, keeping you informed through phone, email, our website, and regular newsletters.
• Provide thorough initial and ongoing training, with updated training materials, videos, and personal support whenever you need clarification.
• Work with you to develop the best study pathway for your child, beginning with diagnostic testing and personalised academic recommendations.
• Support you in practical aspects of home education, including ordering materials, administering and scoring tests, and understanding procedures.
• Assist with home education government registration requirements by providing guidance, example documentation, and feedback on draft programs where requested.
• Support families navigating learning difficulties, including practical guidance for children showing signs of dyslexia and/or dysgraphia, through the use of our supportive resources (AUS ONLY).
• Maintain accurate academic records and provide timely end-of-semester Progress Reports.
• Help secondary students plan for their future, assisting families to choose pathways suited to employment, vocational training, or higher education goals.
• Provide academic and learning support when challenges arise, including access to helpful resources and discounted educational tools where available.
• Celebrate student achievements, including Year 10 and Year 12 graduations, character, diligence and academic recognition awards (online and in-person).
• Continue expanding and improving our resources and services to better support families in their homeschooling journey.

As the parent and primary educator of your child/ren, you agree to:

• Accept ultimate responsibility for your child’s education, recognising that while our team is here to support and guide you, you are your child’s primary educator.
• Take an active role in your child’s educational planning, including exploring tertiary, vocational, and career opportunities, and determining the pathway that best supports their aspirations.
• Provide accurate and up-to-date family and student information, including contact details, student details, academic results, and any relevant legal documentation where applicable.
• Read and stay informed through our communications, including emails, website updates, and monthly newsletters, and respond where action is required.
• Complete the required Parent Training within the requested timeframe and implement the A.C.E. procedures and systems as outlined in the training materials.
• Apply the A.C.E. procedures consistently at home, helping to create an effective, structured, and accountable learning environment for your child.
• Pay membership fees by the due date, as invoiced, and communicate with us early if you anticipate financial difficulty so we can discuss available support options.
• Provide written notice if you choose to withdraw your membership, in accordance with the required notice period.
• Submit your child’s PACE test results digitally each month, ensuring academic records remain accurate and up to date.
• Submit required moderation materials on time for students enrolled in Certificate Pathways, as outlined in pathway requirements.
• Contact our team to discuss Certificate Pathway planning when your child approaches the appropriate academic level for secondary pathway planning.
• Research and choose the educational program, resources, and pathways that best meet the individual needs, abilities, and future goals of your child.
• Comply with all terms and conditions relating to borrowed or loaned resources, including the Barton Reading and Spelling System where applicable.
• Contact Southern Cross Educational Enterprises promptly regarding any order discrepancies, returns, or product concerns, in accordance with supplier policies and timeframes.
• Respect all copyright, licensing, and intellectual property requirements relating to Accelerate Educational Ministries, A.C.E., Accelerate Christian Home Schooling, and associated resources, including the proper use of PACEs, training materials, website access, and member resources.
• Partner with us in open, honest, and timely communication, seeking support whenever questions or challenges arise.